Distribution and logistics

A self-running order pipeline for a distribution company

Based on projects we've delivered. Figures are approximate; client names are withheld for privacy.

The problem

Every order went through three people: one logged it, one issued the invoice, one arranged delivery. One small mistake could cost us a full day.

Before

Manual entry into three systems.

After

One entry, the rest happens on its own.

1
Collects orders from the website, WhatsApp and email in one place.
2
Issues the quote and invoice and matches them against stock automatically.
3
Sends the order to the delivery team and retries on its own if any system fails — no order is lost.

returned to the team every month: ~120 hoursreturned to the team every month
faster order processing: 5×faster order processing
fewer invoice errors: −90%fewer invoice errors

Average of the two months before launch versus the two months after.

14 days

From first call to production

Under the hood

Next project

Lead qualification and visit booking for a real-estate agency